Frequently Asked Questions
Everything you need to know before you book. Can’t find your answer? Email us at hello@nakedhats.co.uk or call (408) 502-6375 — we respond within 24 hours.
GENERAL QUESTIONS
What is a mobile hat bar?
A mobile hat bar is a unique and interactive entertainment experience where guests can design and create their own custom hats. We bring the hat bar to your event, complete with a wide selection of hats, patches, accessories, and our friendly staff to assist your guests.
Is there a minimum age requirement?
A har bar party is great fun for everyone of all ages. We require adult supervision for guests under 8 .
What types of events do you cater to?
We cater to a wide range of events, including birthday parties, corporate events, weddings, festivals, school events, private parties, pop-up shops, and more! No event is too big or too small.
What areas do you service?
We serve London and the Home Counties, including the City, Canary Wharf, Westminster, Shoreditch, King’s Cross, Richmond, Wimbledon, Greenwich, Surrey, Kent, Essex, Hertfordshire, Buckinghamshire and Berkshire. Contact us to confirm availability for your specific location.
How much does a mobile hat bar cost?
Our pricing varies depending on the event duration, number of guests, and any customisations you choose. Please visit our Pricing Page for detailed package information or contact us for a personalised quote.
Is there a minimum number of guests?
Our minimum is 20 guests (hats) across London and the Home Counties.
For smaller events in central London, a travel and parking surcharge may apply (covering parking and the Congestion Charge) — we’ll always include it upfront in your quote.
Not sure which applies to your venue? Tell us about your event and we’ll confirm.
How do I book a mobile hat bar for my event?
Booking is easy! Simply visit our Booking Page or contact us directly at (408) 987 1492 or hello@nakedhats.co.uk. We’ll be happy to answer any questions and help you secure your date.
Can the hat bar take place outside?
Sure! As long as it’s dry and we have access to a standard plug socket (or a venue-provided generator — one per heat press), then we can work our magic. Client will need to provide protection against sun, rain and wind.
Hat & Customisation Questions
What types of hats do you offer?
We offer a variety of hat styles, including trucker hats, baseball caps, beanies, visors, and more. We also have a wide range of colours to choose from. Looking for a specific style hat or colour(s)? No problem, let us know in advance and we’ll try or best to accommodate you.
What kind of patches and accessories are available?
We offer a huge selection of patches, including funny and stylish designs, sports patches letters, numbers, icons, themed designs, and more. We also provide chains, charms, and other accessories to add extra flair to your custom creations.
Can I order custom patches with my logo or design?
Absolutely! We specialise in creating custom patches to perfectly match your event theme or branding. Contact us in advance to discuss your custom patch needs.
Can I pre-order custom hats?
We can source custom hat colours and styles to perfectly complement your event theme (21 days’ notice required). For larger groups or when time is a factor, we can pre-print hats with your logo, allowing your guests to add their own personal touch. (Additional costs may apply.)
Can I customise the hat bar to match my event theme?
Absolutely! We can customise the hat bar to fit your event theme by providing themed patches, accessories, and table decor. Additional costs may be incurred.
Can I add additional items to be customised such as bags or tumblers, etc?
Yes, we can offer laptop sleeves, crossbody bags, make-up bags, tote bags, beanies, and more! Please contact us to discuss your specific needs.
Logistics Questions
How much space do you require for the hat bar?
Let’s find the perfect hat bar setup for your event! Our setup requires a minimum of 2 long tables (6–8 ft) plus 1 small table for under 30 guests, or at least 3 tables, 6–8 ft each, for 30+ guests (one for the heat presses and at least two for the patch display and hats/bags), but we’re flexible and can work with various spaces. Share your venue details, and we’ll help you create a fantastic hat bar experience.
Do you provide tables and chairs?
We typically provide the hat bar structure and necessary equipment for smaller events. We do not provide additional tables or seating for guests.
How long does the hat bar experience last?
Our typical hat bar packages offer flexible fun for 1-3 hours, depending on your guest list and chosen options. We’re happy to tailor the duration to perfectly match your event.
For larger groups or when time is a concern, we offer two great solutions: pre-printed hats with your design/logo (additional cost) or a streamlined selection of hats and patches to keep the party going strong.
What if time is limited? Can I still have a hat bar at my event?
Of course! We’re happy to work with you to tailor the duration to perfectly match your event.
For larger groups or when time is a concern, we offer two great solutions: pre-printed hats with your design/logo (additional cost) or a streamlined selection of hats and patches to keep the party going strong.
What about setup and teardown?
We handle all setup and teardown! Our team will arrive 45–60 minutes before the activation start time to set up the hat bar and will clean up promptly after the event concludes.
Payment & Policies Questions
What is your payment policy?
A non-refundable deposit of 50% is required to secure your booking. The remaining balance is due 7 days prior to the event. We accept payment via credit/debit card, Venmo, Zelle, cash, and checks. Any extras (for example, additional hats/bags beyond your invoiced amount, extended hours or additional custom items) are invoiced within 7 days of the event and are due on receipt.
What is your cancellation policy?
Once your booking is confirmed, the full amount is payable even if you cancel. We hold your date exclusively for you (often turning down other events) and may order supplies and custom items in advance.
Need to change your date? Let us know more than 30 days before your event and we’ll move your booking to another available date within 12 months, with your payments carried over. Your balance is still due 7 days before your original event date. Changes made 30 days or less before the event can’t be rescheduled, and the full amount remains due.
Full details are in our Terms and Conditions.
Are there any additional fees?
Additional fees may apply for custom patches, extended event hours, travel fees outside our service area, and other add-ons. We will provide a detailed quote outlining all costs before you book. Any extras on the day are invoiced within 7 days of the event and are due on receipt.
Still have questions? Feel free to reach out to us! We’re happy to help
Without hats there is no civilization
- Christian Dior